Terms & Conditions.

Effective Date: May 15th, 2025

Welcome to New HERizons. By using this website or engaging with our coaching, consulting, or facilitation services, you agree to the following terms. Individual coaching or training engagements are governed by their respective signed agreements.

1. Services

New HERizons, LLC offers one-on-one coaching, group coaching, leadership facilitation, and organizational consulting. These services are designed to support professional and personal development. Specific deliverables, timelines, and fees are outlined in individual Coaching Agreements or Statements of Work (SOW).

2. No Guarantee of Outcomes

While our services are designed to support meaningful growth, New HERizons does not guarantee specific business results, performance changes, or individual outcomes. Coaching and facilitation are developmental, not prescriptive.

3. Payments, Refunds & Cancellations

Payments are due as outlined in your signed agreement. In general:

  • Coaching program fees are non-refundable, including for unused sessions.

  • Missed coaching sessions without 24-hour notice may be forfeited.

  • For facilitation engagements, cancellation fees apply based on how far in advance a session is canceled. These range from 25% to 100% of the project fee.

Late payments may incur fees and may result in paused services until resolved.

4. Rescheduling

We understand life happens. However, rescheduling a coaching session requires at least 24 hours’ notice. Late arrivals may result in shorter sessions.

5. Confidentiality

All coaching relationships are held in confidence to the extent permitted by law. However, communications are not subject to legal privilege. New HERizons may disclose information if required by law or if there is a risk of harm or illegal activity, as defined in your agreement.

6. Intellectual Property

All training content, materials, and resources created by New HERizons remain the intellectual property of the business and may not be distributed or reused without written permission.

7. Accessibility & Inclusion

We are committed to providing inclusive, accessible coaching and consulting experiences. Please contact us with any accommodation requests.

8. Limitation of Liability

To the extent permitted by law, New HERizons, LLC is not liable for indirect, incidental, special, or consequential damages. Our total liability under any engagement is limited to the amount paid for services under the relevant agreement.

9. Dispute Resolution

If a dispute arises, we agree to attempt mediation in good faith. If unresolved, disputes will be resolved through binding arbitration in New Jersey, per the terms of your agreement.

10. Changes

We reserve the right to update these Terms at any time. Updates will be posted here with a revised effective date.

11. Disclaimer

Coaching services provided by New HERizons are not intended to diagnose, treat, or cure any medical or psychological condition, nor are they a substitute for legal or financial advice. Coaching is a collaborative, forward-focused process designed to support personal and professional development. Clients are responsible for their own decisions and actions. If you are experiencing a crisis or need therapeutic support, please seek care from a licensed professional.